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I made a bank transfer, but my subscription has not yet been activated. What should I do now?
I made a bank transfer, but my subscription has not yet been activated. What should I do now?
Lisa avatar
Written by Lisa
Updated over a year ago

If you choose to pay by bank transfer, please be aware that it may take 2-3 working days for us to receive your payment and activate your subscription.

If you require immediate access to the music, you may send proof of payment to info@tunify.com, and we will activate your subscription accordingly.

Has it been longer since you made a bank transfer?

It's recommended to check the payment details. Ensure that the amount, account number, and message in your bank transfer match the order details you received via email. If not, a refund will be issued automatically. To continue playing music, you will need to purchase another subscription through MyTunify.

In this article, we explain how you can renew your subscription.

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