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How can I change my payment card details when my subscription is automatically renewed?
How can I change my payment card details when my subscription is automatically renewed?
Lisa avatar
Written by Lisa
Updated over a year ago

You can update your card details during the renewal process. Because your subscription is on auto-renew, the auto-renewal feature must be disabled first. You do this as follows:

  1. Go via Music to Subscriptions in the left-hand column

  2. Press the pencil next to the zone name

  3. Click the On/Off checkmark of "Renew automatically" and then 'Save'.

After that, you can renew your subscription and change your card details as follows:

  1. Go via Music to Subscriptions in the left-hand column

  2. Press renew

  3. Follow the instructions on your screen

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