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I'm having difficulties playing music through my Sonos speakers. What to do next?

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Written by wouter
Updated over 2 years ago

If you're experiencing interruptions in your music while using Sonos, you can take the following steps to resolve the issue:

  1. Use the Sonos app to send diagnostic information when the problem occurs (How does this work?)

  2. Take a screenshot of the 'confirmation number' that you receive

  3. Contact Sonos Support with your confirmation number

After that, Sonos will assist you further.

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